Maintaining your product

If the product fails to meet its appropriate functions during the warranty period, we will repair or replace it with no charge. Warranty period: One year from date of purchase Repair/replacement requests: Contact us at info@bonx.jp with details of the failure. Required documents: Warranty certificate and a document showing the purchase date (receipt, delivery slip, etc.) Please note: We cannot repair or replace the product after the warranty period described on the warranty certificate.

Product warranty

If the product fails to meet its appropriate functions during the warranty period, we will repair or replace it with no charge. Warranty period: One year from date of purchase Repair/replacement requests: Contact us at info@bonx.jp with details of the failure. Required documents: Warranty certificate and a document showing the purchase date (receipt, delivery slip, etc.) Please note: We cannot repair or replace the product after the warranty period described on the warranty certificate.

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